Asus Best & Worst Laptop Brands 2010

Overall: 69 out of 100 points
Once known mostly for its netbooks, ASUS has evolved into an innovative notebook maker, keeping the likes of HP and Dell on their toes. In fact, we’ve named it the most innovative brand around because of how aggressively it pursues the latest technologies. It’s this combination of aggressiveness and execution that puts ASUS near the top of our list. ASUS tops our Customer Satisfaction category as well, proving that readers think the company is doing a great job. 

Acer Best & Worst Laptop Brands 2010

Overall:57 out of 100 points
In early fall 2009 at Acer’s global press conference, the company’s head honchos stated their goal of overtaking Dell as the number 2 global PC vendor within the next few months. It was a pretty high bar, especially since the Acer brand wasn’t very well known in the U.S. before the Aspire One netbook brought the vendor to prominence. Yet when the 3rd quarter results came in, Acer squeezed by Dell, shipping 10.7 million units. This meteoric rise is due to the release of solid mainstream and ultraportable notebooks, as well as the company consistently offering great value in most categories. However, there is still room for improvement, particularly when it comes to design, software, and technical support.